Accessibility statement for Dover Port Health Authority website

This website is run by Dover Port Health Authority. We want as many people as possible to be able to use this website. For example, that means you should be able to:

• change colours, contrast levels and fonts
• zoom in up to 500% without the text spilling off the screen
• navigate most of the website using just a keyboard
• navigate most of the website using speech recognition software
• listen to most of the website using a screen reader

Text has been written to be as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

We know some parts of this website are not fully accessible:

This website has been designed and developed to be as accessible as possible. However, some content on this website may not yet be yet fully accessible. This includes:

• Some downloadable files, such as PDF documents, may not be as accessible as they could be to screen reader software
• Some third-party features, such as maps, may pose challenges to screen-reader software.

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille, please contact us.

We’ll consider your request and aim to respond in 10 working days.

We're always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we're not meeting accessibility requirements, please contact us with a description of the problem. The Dover District Council Digital Services department will be the first point of contact to handle accessibility issues submitted via this online form.

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

We provide a text relay service for people who are D/deaf, hearing impaired or have a speech impediment.

Our offices have audio induction loops, or if you contact us before your visit we can arrange a British Sign Language (BSL) interpreter.

Find out how to contact us.

The Dover Port Health Authority is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

Some content presented using Portable Document Format (PDF), may not use proper formatting, for example for headings or tabular information (failing WCAG 2.1 success criteria 1.3.1 Info and Relationships, 2.4.6 Headings and Labels) and images may not include a text alternative (1.1.1 Non-text Content). Going-forward content is to instead be presented using HTML or in accessible PDF formatting.

Disproportionate burden

Currently none.

Content that’s not within the scope of the accessibility regulations

• pre-recorded audio and video published before 23 September 2020
• live audio and video
• heritage collections like scanned manuscripts
• PDFs or other documents published before 23 September 2018
• Maps (where possible an address, if available, is provided separately)
• Content controlled and delivered by third parties, who are not contractors of the Dover Port Health Authority or Dover District Council, is exempt from accessibility regulations. For example, social media websites and widgets.

• The Dover Port Health Authority website has been built using accessibility-friendly frameworks
• We undertake accessibility checks on this website
• We use software tools to identify accessibility issues on the website
• We provide guidance to website authors to support best practice

This statement was prepared on 9 January 2023. It was last reviewed on 9 January 2023.  This website was last tested on 9 January 2023. The test was carried out by Dover District Council Digital Team.

The sample of pages that were tested in the audit was selected to represent all current web page templates of the website.